Governance

• Increased focus on staff and customer engagement, prioritising face-to-face meetings and NED site visits, in support of delivering operational improvement,  talent/succession progression and enhanced decision making, as well as strengthening the linkage of TT’s purpose and values to Group strategy. 

• Review and confirmation of TT’s strategic direction, focusing on the pursuit of  revenue and profit growth, talent/succession and prioritisation of  key initiatives, including ED&I, Sustainability and People-based programmes. 

• Building on the outputs of the 2021 external Board evaluation exercise, steps were  taken to further promote diversity at the Board level and across the wider Group,  reinforcing TT’s coherent and stable governance structures.

Read more on governance matters in our latest Annual Report.